Shipping policy

At Luxury.com.bd, we are committed to delivering your products quickly and safely. Please review our shipping details below:

Delivery Timeline

  • In-Stock Items: Orders for products that are available in stock will be delivered within 2–3 business days inside Bangladesh.

  • Pre-Order Items: For pre-order products, the delivery timeline is 7–15 business days, depending on supplier and product availability.

Shipping Coverage

We currently deliver all across Bangladesh. Delivery timelines may vary for remote or rural areas.

Shipping Charges

  • Standard shipping charges apply and will be displayed at checkout.

  • From time to time, we may offer free shipping promotions.

Order Processing

  • Orders are processed within 24 hours of confirmation.

  • Customers will receive an SMS/Email with tracking details once the product has been dispatched.

Delays

While we strive to deliver on time, delays may occur due to:

  • Unforeseen courier or logistics issues.

  • National/public holidays.

  • Supplier delays (for pre-order items).

If your order is delayed beyond the mentioned timeline, our customer service team will keep you informed.

Contact & Support

For any shipping-related queries, please reach out to our support team at:
📧 support@luxury.com.bd
📞 +8801617004208